Shipping
At Maison Fostier, we understand the importance of timely and secure delivery of our products. That's why we have partnered with NIM Express to provide a reliable and efficient "cold chain" delivery service for all of our customers. Our cold chain delivery system ensures that our products are kept at the appropriate temperature throughout the entire transportation process, from the time the products are packaged to the time they are delivered to your door. We package our products in insulated boxes with ice packs to maintain a consistent temperature during transit, ensuring that your products will arrive fresh and ready to enjoy.
After you make a payment, we will process your order within 24 hours and our partnership with NIM Express allows us to offer a Next Day Guarantee for our customers, ensuring that your products will arrive fresh and on time. Please note that some remote areas may take an extra day for delivery. And we will notify you if there is any delay with your order.
If you have any questions or concerns about your order, please don't hesitate to contact us at info@maisonfostier.com. We are dedicated to providing the best customer service and we will do our best to make sure that your order arrives on time and in perfect condition.